Service OfferingsACI provides support for Identity and Access Management initiatives across the full service lifecycle. Our staff have executed projects across each of Service Strategy, Design, Transition, Operation and Service Improvement.
We provide senior consulting services to analyse your current capabilities, identify options for improvement and saving, and plan for service deployment.
We are also able to implement and deploy solutions, providing a comprehensive and integrated approach to Identity capability uplift.
In particular we provide
- Business analysis
- IAM strategy
- Service design
- Technical Architecture
- Technical and Project Resources
- Operational Support
Case Study 1: GovernmentOur staff worked with a large Australian State Government to consolidate and align Identity and Access Security across ten departments, and were responsible for the complete multi-year project from design through to operational acceptance.
This ended with the successful creation of a single integrated 'Identity Stack' from basic LDAP directory services, through automated provisioning and workflow, up to web and cloud access control with multi-factor security.
Case Study 2: TelcoWe worked with a large Australian provider of directory services in the Telco space to create a single customer identity portal to support customer self-service.
This self service capability has been credited as being key to smoothing the transition of this multi-billion dollar organisation into the online space.
Case Study 3: CloudA major US Cloud Services provider reached out to us to implement an Active Directory to Cloud 'bridge' utility, for SME clients with limited identity capability.
The project was designed, documented, tested and delivered in under twenty working days.